Our team is offering free strategy consultations to help Shopify merchants maximize email engagement and ROI. Learn more.

SMS Marketing

Hive SMS lets you fully leverage your CRM data to send targeted SMS messages with easy set up and consent management. Having your email, CRM and SMS all in one place keeps you organized and helps you more effectively market to your customers.

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Laptop in an ecommerce store displaying notifications for customers receiving abandoned cart emails and purchases

SMS marketing & automation for ecommerce

Hive is one of the few email CRMs that has SMS built in. With the easiest customer list management in any CRM, email addresses and phone numbers are intelligently merged into accurate user profiles. You can see which customers you’re communicating with and how often to ensure you don’t bombard them with too many marketing messages.

Personalized omnichannel marketing

By letting you send email and SMS messages, Hive helps you cater to your customers needs and reach them in the way that works best for them. Let subscribers choose whether they want to receive emails, texts, or both. Send lightweight automated SMS for communication you don’t need a whole email for (e.g. abandoned cart reminders).
Hive's email and SMS marketing automation builder
Hive SMS campaign and automation workflow

Hassle-free and quick setup

Start driving ROI in just a few clicks, with pre-built SMS campaigns that have all the logic baked in. Hive’s flexible triggers let you personalize automated SMS sends when a customer matches attributes or completes an action.

Simple and transparent pricing

Hive bills for SMS monthly at the same time as your regular email plan, with each SMS costing $0.01 (1 cent). Easily report on your expenses to accounting, and avoid the stress of worrying about your credits running out and your automations failing to send.
Hive's pricing →
Hive SMS opt-in and pricing
Hive's pre-built SMS automations and workflows

Pre-built SMS automations

Send SMS messages to thank new customers or recover abandoned carts, all with a few clicks! Hive's pre-built SMS automations take care of the logic for you, so you don't have to worry about complicated set up.

Everything you need for SMS automation & messaging

Hive email marketing team competitive compensation

Pre-Built SMS Automations

Our pre-built SMS workflows save you time, with logic and texts ready for cart and browse abandonment, and birthday.

Hive email marketing team benefits

SMS Campaigns

Announce new arrivals or your latest sale with personalized, targeted SMS and MMS messages.

Hive email marketing team unlimited vacation

100% TCPA Compliance

Your contacts can always choose to unsubscribe by replying STOP or via integrated unsubscribe links.

Hive email marketing equity

SMS List Building Tools

Grow your list seamlessly using our signup forms, contests, SDK, and popup forms without bombarding customers.

Hive email marketing team cool office space

SMS Revenue Attribution

Track how SMS is performing compared to your other channels, and leverage reporting to drive higher ROI.

Hive email marketing team flexible hours

Seamless CRM Syncing

Hive is one of the few CRMs that has SMS built in, giving you a comprehensive view of your customer journey.