CRM & Data Management

Get an email and SMS marketing platform more powerful than the rest. With CRM functionality built in with Hive, all your subscriber data is leveraged to bubble up actionable insights and power an engaging customer journey.

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Email marketing, SMS and CRM, all in one platform

With all your data in one place, you can power campaigns and automations based on customer characteristics that matter. That means more targeted sends at the most relevant times, so you can build relationships that keep subscribers coming back. Leverage your data to power your customer journey.

Gain full transparency into your entire list

With Hive's CRM, you gain a holistic view of your list without the extra cost of duplicates, invalids, or unsubscribed email addresses. All your data syncs into one place, building you comprehensive customer profiles that offer powerful insight into the buying journey. It’s easy to organize, segment and action your customer data to build targeted campaigns and drive more revenue for your business.

Automated list health management

Hive automatically buckets contacts into engagement levels for you, so it's easy to send core campaigns to your most active subscribers and strategically email those who've dropped off in engagement. Engagement levels update in real time off your master list, making managing your list health and improving deliverability a breeze.

No unfair, extra costs

While ESPs like Mailchimp charge for unsubscribed contacts, Hive only charges for subscribers with no hidden fees ever. You can even have subscribers in multiple segments with no extra charge! We encourage maintaining proper list hygiene, so you never pay for unsubscribed, invalid, or duplicate contacts.

Limitless list filtering

There’s never been an easier way to manage your lists than with Hive’s segments. You can filter your entire contact list with over 100 different parameters making it easy to add contacts to a segment, unsubscribe in bulk or send email and SMS directly. Hive has flexible data models to store the data you need, so you always have up-to-date insights on your list health and performance.

Segments for all your needs

Whether you're looking to capture a group of subscribers at a moment in time, or leverage dynamic segments that automatically update for hyper-relevant automations and campaigns, Hive's segments help you organize your list based on the customer characteristics that matter to your brand. The segmentation opportunities are endless with filters for demographics, purchase data, browsing behaviour, and so much more.

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